Privacy Policy

1. Information We Collect

• • Personal details (name, email, phone, nationality)
• • Passport information for security and legal requirements
• • Emergency contact information
• • Dietary requirements and preferences
• • Payment information (processed securely via Stripe)

2. How We Use Your Information

• • Processing and managing your booking
• • Communicating about your stay
• • Providing personalized services
• • Emergency contact purposes
• • Marketing communications (with your consent)

3. Data Security

• • 256-bit SSL encryption for all data transmission
• • Secure database storage with access controls
• • Regular security audits and updates
• • Staff training on data protection
• • Compliance with international privacy standards

4. Data Sharing

• • No sharing with third parties without consent
• • Exception: Legal requirements or emergency situations
• • Service providers (payment processing) with strict agreements
• • Anonymized data for business analytics only

5. Your Rights

• • Access your personal data
• • Correct inaccurate information
• • Request data deletion (after stay completion)
• • Withdraw marketing consent at any time
• • Data portability upon request

6. Contact Us